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Mollie West Duffy On How To Be Okay When Things Are Not Okay

Mollie West Duffy is an organisational designer at IDEO New York and she teaches an undergraduate Design Thinking class at Stanford’s New York City Design School. She has helped companies and startups such as Casper develop good workplace culture, and has authored the best-selling book, ‘No Hard Feelings’.

Mollie joins Nick today to discuss her new book ‘Big Feelings: How To Feel Okay When Things Are Not Okay’, as well as how to deal with uncertainty, despair, anger, envy, and the other topics that might be holding us back when it comes to achieving more.


  • We cannot hope to surmount the problems that hold us back from greatness unless we first admit they exist, and then allow others to support our overcoming them.
  • In the wake of the pandemic, the need for a more open discussion upon the ills of emotional imbalance, especially in the workplace, are far more relevant.
  • Success is often due to our energy, talent and commitment to a task, rather than some desire to be the best, or to provide perfection.
  • Fear can be easier to deal with because its roots usually lie in something specific. However, anxiety is non-specific and therefore can be tricky to be deal with. Therefore, by channelling our broader anxieties into something more specific can be helpful in our learning to deal with them.


‘When we keep everything bottled up, we suffer in silence’

‘We want our leaders to be emotional, but not too emotional’

‘The reason we allow ourselves to think this way is that we believe that it serves us’

‘Fear is when we believe that something specific will happen’


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Mollie West Duffy – https://molliewestduffy.com


Nick Bradley is a renowned entrepreneur, investor, speaker, and business growth expert.

His background is growing and scaling Venture Capital and Private Equity backed businesses, across the UK, the US, and further afield.

Over the last decade, he has completed 117 acquisitions and 25 business exits with a combined valuation of over $5bn dollars.

His “Scale Up Your Business” podcast, which ranked #1 on iTunes’ business charts, has more than 350k downloads in over 130 countries.

His mission is to help business founders build valuable businesses and create life-changing exits so they can realise freedom, wealth, and impact.


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